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Customer Service

1. To check on the status of your card please call 1-888-373-4031 or send us an email at custserv@universalhealthcard.com please be sure to include your name, order number and phone number.

2. For questions regarding billing or changes to your plan please call 1-888-373-4031.

3. For questions regarding healthcare providers or services provided with your Universal Health Card plan please call 1-800-290-0523.

4. For questions regarding prescription or pharmacy services call 1-888-299-5383. Be sure to reference BIN # 900020 and Rx Group # UN1.

5. To cancel (click here)

 
 
This plan is not insurance. This is not a Medicare prescription drug plan.*
The plan provides discounts at certain health care providers for medical services. The range of discounts will vary depending on the type of provider and service. The plan does not make payments directly to the providers of medical services. Plan members are obligated to pay for all health care services but will receive a discount from those health care providers who have contracted with the discount medical plan organization. Before purchase, you may access a list of participating health care providers at this website. Upon request the plan will make available a written list of participating health care providers. You have the right to cancel within the first 30 days after receipt of membership materials and receive a full refund, less a nominal processing fee (nominal fee for MD residents is $5). Discount Medical Plan Organization and administrator: Careington International Corporation, 7400 Gaylord Parkway, Frisco, TX 75034; phone 800-441-0380.
Note to Texas Consumers: Regulated by the Texas Department of Licensing and Regulation, P.O. Box 12157, Austin, Texas 78711; telephone 1-800-803-9202 or (512)463-6599 website: www.license.state.tx.us/complaints. The program and its administrators have no liability for providing or guaranteeing service by providers or the quality of service rendered by providers. *Medicare statement applies to MD residents when pharmacy discounts are part of program. This program is not available in Montana and Vermont.